Reference

Terms and Conditions That Govern Your futbil24 Account

These terms set out the rules between you and futbil24 when you open an account, make deposits through DANA, OVO, or GoPay, and access the lobby.

Account agreementLocal payment termsAccess by eligible regionWallet usage rules

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What These Terms Cover and How They Apply

futbil24 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement between you and futbil24 the moment you complete account registration. They apply to every action taken inside the platform — deposits, withdrawals, game sessions, and support requests. Jurisdiction is determined by where you access the service; if local law in

1
your region restricts or prohibits this type of platform, these terms do not override that. We operate under the principle that access is available only where permitted by applicable local law. When you fund your account using DANA, OVO, or GoPay, you confirm the wallet belongs
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to you and that the funds are yours to use. We match the name on your registered wallet to your account details as part of our verification process; mismatches will pause the transaction until resolved through our support channel. Withdrawal requests follow the same ownership check
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— the receiving wallet must match your verified account name. We may update these terms from time to time. When we do, we post the revised version on this page with a note indicating the change. Continued use of your account after that update counts as
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acceptance. If you disagree with a change, close your account before the updated terms take effect and contact support to settle any pending balance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices Under These Terms

Your account data is held securely and used only for the purposes described in these terms — verifying your identity, processing payments through DANA, OVO, or GoPay, and delivering platform access. We do not sell your personal data to third parties. These four points cover the areas most frequently asked about.

Data retention

We keep your account and transaction records for as long as your account is active and for a period after closure, as required by applicable regulations.

Cookie use

We use session and functional cookies to keep your account logged in and remember your lobby preferences. You can manage these through your browser settings.

Account security

Each login triggers an OTP to your registered number. If you receive an OTP you did not request, contact support immediately and change your password.

Requesting changes

To update or remove your personal data, submit a written request through email support with your account ID. We process verified requests within the period stated in our privacy policy.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear — a wallet verification hold, an account restriction, or a question about your rights — our support team handles policy queries directly. Players in Jakarta and Surabaya reach the same support queue; there is no regional split. Raise your question through the channel that suits you and we will respond with the specific clause or process that applies to your situation.

Common Questions About These Terms

These are the terms questions that come up most often. If yours is not here, live chat or email support will point you to the specific clause that applies.

Access is governed by the laws of the region you are in. If local law where you are located restricts this type of service, these terms do not override that restriction and access may not be available to you.

Any name mismatch between your registered wallet and your futbil24 account puts the transaction on hold. Contact support with your account ID and wallet details to resolve it.

No. Your account is personal and non-transferable under these terms. Sharing access or allowing another person to operate your account breaches the agreement and may result in account suspension.

We post a notice on this page when terms change. Continued use of your account after the update date counts as your acceptance of the revised terms.

Contact support via email or live chat to request account closure. Any verified balance will be returned to your registered DANA, OVO, or GoPay wallet after the standard identity check.

Yes. Submit a data request through email support with your account ID. We process verified requests within the period set out in our privacy policy, in line with applicable regulations.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your futbil24 Account

Account Security and Data Practices Under These Terms

Data retention

Cookie use

Account security

Requesting changes

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply if I access futbil24 from outside Indonesia?

02 What happens if my DANA or OVO wallet name does not match my account?

03 Can I transfer my account to someone else?

04 How will I know if the terms have been updated?

05 How do I close my account and what happens to my balance?

06 Can I request a copy of my personal data held by futbil24?

Terms & Conditions

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